FAQ

Shipping 

SHIPPING TO EXISTING SUBSCRIBERS & NEW SUBSCRIBERS THAT PURCHASE DURING PRE-ORDER PERIOD:

When you join as a subscriber of Love Me Free during the pre-order period (a.k.a the 1st- 30th or 31st of a month) the upcoming Love Me Free Box will be reserved for you and typically ships on or around the 4th of that following month.  All existing subscriber boxes will also be shipped at the same time. 

 

If you buy a gift box or individual items from "The Shop" your purchase will ship out within 1-3 business day.

Shipping Timelines

According to our standard shipping timelines, your Love Me Free Box may take anywhere from 2-8 business days to arrive following the date of shipment.

*Standard shipping times may increase around the holiday seasons.

*Shipments to Canada may take 2-3 weeks longer than our standard shipping timeline. 

To avoid shipping delays, please ensure that your Shipping and Billing Information are up-to-date prior to the 12th of the month.

Billing

When you subscribe to one of our subscription plans, you will be charged your chosen plans price (plus taxes if applicable and shipping) at the time of purchase for your first Love Me Free Box. After that, you will be automatically charged the same renewal fee  (plus taxes if applicable and shipping) on the 12th of each month for each Love me Free Box until the membership is canceled.

If you purchase a pre-pay plan you will be charged one time up front and will receive a box monthly for the duration of your plan. Your plan will automatically renew at the end of your plan's

Cancel anytime by logging into your account.

Cancellations/Returns

All Love Me Free purchases are final and nonrefundable. Members can cancel any of their Love Me Free subscription(s) at any time before their next renewal date to prevent the subscription from renewing. There is no cancellation fee

Once your subscription has renewed, we cannot retroactively terminate and refund the renewal charge. This is because we immediately begin fulfilling orders following each monthly renewal date.